Queensland Country Care Navigation VERSION 2

Welcome to our Health & Wellness Centre!

Here you will find a selection of various topic resources - including videos, information sheets, and links to organisations that can provide you with help and support.

We hope this will supply you with support, helpful information, and inspiration when dealing with medical conditions.

This is part of our initiative to help you live a better life through better health.

Queensland Country Care Navigation

To assist with your rehabilitation or living with a chronic illness, we established Queensland Country Care Navigation.

Care Navigation is a service provided by Registered Nurses for our Members with Better Hospital (Silver+) cover, Top Hospital (Gold) cover (Closed), or Comprehensive Hospital (Gold) cover (Closed).

The service is aimed at supporting Members who require assistance immediately following a period of time in hospital, or for those living with one or more chronic diseases.

If you qualify for the service, a Care Navigation Care Coordinator will work with you to design a tailored health management plan based on your goals and your support needs at no additional cost to you.

We can work in partnership with your existing health professionals to provide you with on-going care.

If you would like to contact the Queensland Country Care Navigation team call 1300 848 034 or simply complete the contact form and they will be in contact.

LEARN MORE ABOUT QUEENSLAND
COUNTRY CARE NAVIGATION

Queensland Country Health Fund

Please remember that the information provided is not a substitute for diagnosis, treatment or medical advice by your health care professional. If you have any concerns about your health, visit your health professional or, in an emergency, call 000 (Australian residents).

Stories

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Families & Mental Illness: Background

Emotions run high when a family member is diagnosed with a mental health issue. Feelings of guilt can surface from the person diagnosed and from their carer; contrasted with feelings of gratitude at the sacrifices and kindnesses shown. New carers are thrown into a role that most are unfamiliar with. Together, the patient and their carer, embark upon a rollercoaster journey of challenges, extreme emotions and, ultimately, of self discovery.

Tags: Families, mental health

Families & Mental Illness: Background
Families & Mental Illness: Coming to Terms
Families & Mental Illness: Finding a Balance
Families & Mental Illness: What about me?
Families & Mental Illness: Preparing Yourself
Families & Mental Illness: Finding support
Families & Mental Illness: Looking ahead

Helpful Tips

To UNMUTE - tap the video, then tap the speaker icon

Taking Medication

Many people put their health and their lives at risk by not taking their medication correctly.
This animation explains the importance of taking medication as prescribed, and offers a range of suggestions for patients on how to remember to take their medication so that it becomes part of a daily routine.

Taking Medication
10 Tips To Get The Most Out Of Doctor's Appointments

Info Sheets

Facts and figures about mental illness

The SANE Guide to Reducing Stigma explains the harm stigma causes people affected by mental illness, examines the role played by the media, and gives practical suggestions on what you can do to reduce stigma.

View here

Families and friends of people affected by mental illness

Mental illness affects around 20% of Australians every year, but it is treatable. This factsheet answers commonly-asked questions about the effects of mental illness on the families of people affected, and how they can be supported to help the person and themselves.

View here

Supporting someone.

Support from family and friends can make all the difference for someone with anxiety or depression. There are lots of things you can do – from noticing changes in their behaviour through to practical support to help them recover and manage their condition.

We’ve got a range of practical resources and information to help you feel confident supporting your loved one, as well as looking after your own wellbeing.

View here

Get support: Who can assist

Most of us wouldn’t try and treat a broken leg ourselves. But when it comes to our mental health we sometimes think we can fix things on our own, or hope the issue just goes away by itself.

That’s where health professionals come in. There are plenty of effective treatments for anxiety and depression, and the sooner you seek support, the sooner you can recover.

View this web page from Beyond Blue to find out more.

View here

Depression and Anxiety: Who does it affect

Depression and anxiety can affect any of us at any time. But at different points in our lives we can be at greater risk – when we're going through big changes such as becoming an adult, retiring, starting a family, or losing someone we love, for example.

For more information and to visit the webpage,

Beyond Blue: Support Service

We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with us – we'll point you in the right direction so you can seek further support.

All chats and calls are confidential.

View here

External Resources

Beyond Blue

Beyond Blue is here to help all people in Australia achieve their best possible mental health.

Whether you're seeking mental health information or 24/7 qualified support for you or someone else, we're here for you.

View here

SANE Australia

SANE Australia supports people affected by mental illness, their family and friends with a suite of programs including:

Helpline 1800 – National Freecall service providing information, advice, and referral on mental illness
Helpline Online - personal email responses to Helpline enquiries via the SANE website
Helpline Chat - real–time online chat service.
SANE Forums - an online peer-to-peer support service, operated in partnership with other mental health organisations around the country. Supported by the Australian Government, Department of Health.

View here

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